There are ongoing Incidents
Check which major websites TrustYou aggregates reviews and responses from are currently available.
Don't agree with what's reported here? Contact us at service@trustyou.com.
Global Sources Operational
Agoda Operational
AirBNB Operational
Booking.com Operational
Ctrip Operational
Expedia Operational
Google Operational
Hostelworld Operational
Hotels.com Operational
HRS.de Operational
Orbitz Operational
Travelocity Operational
Trip.com Operational
TripAdvisor Operational
Opentable Operational
EMEA Sources Major incident
HolidayCheck Operational
Hotel.de Operational
Staycation.co Operational
TOPHotels.ru Major incident
TUI Operational
Yandex.ru Operational
APAC Sources Major incident
Dianping Major incident
Fliggy Major incident
Lvmama Operational
MakeMyTrip Operational
Meituan Major incident
Qunar Operational
Traveloka Operational
Elong Major incident
Japan Sources Operational
Jalan.net Operational
Ikyu.com business Operational
Rakuten Travel Operational
Rurubu.travel Operational

Current incidents


Major incident ⚠️ Service Disruption: Data Collection Issue for tophotels.ru
[Update]

After reactivating the connection with the tophotels.ru website, we started getting errors after 48 hours. So, there are still issues with the source website that are out of our control. So we have disabled the connection with the source. We will re-evaluate this when something changes on the source website.

Thank you for your patience and understanding during this time. We’ll keep you posted if there are any further developments.

Major incident Meituan Extractor Broken
[Issue]

Meituan updated their website and added some login protection that prevents us from getting new reviews and responses

Major incident Dianping Restaurants - Extractor Down
[Issue]

Dianping is blocking the access to the reviews for their restaurants and we have currently disabled the extractor until further notice.

Major incident Elong.com - Extractor Down
[Issue]

New reviews and responses are not provided by this source. Working on a fix.

Major incident Fliggy Extractor is down due to changes on fliggy.com website
[Issue]

We will not be getting Fliggy reviews and responses until further notice.

Incident & maintenance history
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